Refund Policy

At Gentlemen Charm, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 7-day refund policy under the conditions outlined below.

Eligibility for Refund

  • Refund requests must be made within 7 days of receiving the product.

  • The product must be unused, unopened, and in its original packaging.

  • Proof of purchase (order number or receipt) is required.

Non-Refundable Items

Refunds will not be applicable if:

  • The product has been used, opened, or damaged after delivery.

  • The product was returned due to a change of mind.

  • Damage is caused by misuse or improper handling.

Refund Process

  • To request a refund, please contact our support team at
    📧 gentlemencharm1@gmail.com within 7 days of delivery.

  • Once your request is approved, you will be informed about the return procedure.

  • After receiving and inspecting the returned item, the refund will be processed.

Refund Method

  • Refunds will be issued as store credit or bank transfer, depending on the case.

  • Shipping charges (Rs. 200) are non-refundable.

Important Notes

  • Customers are responsible for return shipping costs unless the item is damaged or incorrect.

  • Gentlemen Charm reserves the right to approve or deny refund requests after inspection.

For any questions regarding our refund policy, feel free to contact us at
📧 gentlemencharm1@gmail.com